■About the battery built in at the time of purchase
The battery that is built in at the time of purchase ismonitor batteryThis is a built-in battery that is used to check operation during watch manufacturing.
Therefore, the product may stop working before the specified number of years has passed, but please rest assured that this is not a defective product (^^)
In that case, please go to your local watch store to replace the battery (or check the remaining battery level).
Please note that battery replacement is not covered by the warranty, and the customer will be responsible for the cost.
※Our storePhysical store in Sakai City, OsakaWe also have it! If you come to the nearest location, we will accept orders starting from 1,100 yen.
→For detailshere
■What if it stops immediately?
Within 2 weeks after purchaseIf the battery dies and it stops working,Round-trip shipping and battery replacement fees are also free.We will respond as soon as possible!
In that case, we apologize for the inconvenience, but please contact our store first.
■Where can I replace the battery?
As the work requires technical skills,We recommend shops with technicians who are certified as watch repair technicians.It is!
In most cases, there is no problem even if a shop does not have a specially qualified technician, but if you request one, you will be at your own risk.
When making a request, we strongly recommend that you check their qualifications and confirm whether they have reliable technology.
However, for some branded products, if the battery is replaced or repaired by someone other than the manufacturer, the warranty may no longer apply if a problem occurs in the future.
Brands confirmed in our store areswatch group brandsIt will be. For more detailshere
If you would like to replace the battery of a Swatch Group brand, please contact our store.
If you have any problems, such as there is no watch store nearby, please contact us.This can also be done at our store!
Our store has technicians who are qualified as ``watch repair technicians,'' so please feel free to contact us if you have any questions.