Shipping policy

Wristwatches (hereinafter referred to as "our shop") provide prompt and safe delivery services to satisfy our customers. Below, we will inform you of the delivery policy.

1. Delivery company
Yamato Transportation/Sagawa Express/Japan Post/Yu -Packet (Tracking Mail)
* Delivery companies cannot choose in principle.
It will be specified by our shop depending on the product and the destination area.
If you wish, please write in the remarks column.

▼ courier service (sales office stop)
If you wish to stop the sales office, please write the following in the remarks column at the time of ordering.
・ Designed delivery company (Japan Post/Sagawa Express/Yamato Transport only)
・ Hope sales office branch name
* You cannot specify the arrival time zone.

▼ Trackable mail service
・ Vendor: Japan Post
・ Delivery service name: Yu -Packet
・ Items not possible:
Payment by cash on delivery
Delivery time specification, delivery date specification

* If you purchase 3 or more items for mail service, or if you purchase with non -target products, it will be shipped by courier.
* The mail service will be posted, and there will be no handing or absentee votes.
You cannot change the delivery address after shipping the product. The post office of the mail service is possible. If you wish, please write the post office store name in the remarks column.

2. Delivery fee
Free shipping nationwide
* Some products, remote islands, and overseas shipping may be charged separately.

3. Delivery date and time specification
You can specify the desired delivery date and time when ordering. The specified time zone is as follows

·in the morning
・ 14:00 to 16:00
・ 16:00 to 18:00
・ 18:00 to 20:00
・ 19: 00-21: 00

4. Delivery tracking
After shipping the product, we will send you an email with the tracking number.
You can check the delivery status on each delivery company's website.

5. Delivery delay
We strive for shipping in the shortest every day, but delivery may be delayed due to unexpected weather and traffic conditions. Please understand in advance.

6. Change of delivery destination
We will accept the delivery destination change after ordering only before shipping.
Please note that changes after shipping in principle cannot be responded.

7. Return / exchange
Please refer to "Return and Refund Policy" for details on product returns and exchanges.

8. inquiry
If you have any questions or questions, please feel free to contact our customer support.

"Watch Nanapure Customer Support"
Email address: 7shopping@naple.jp
LINE official account:Herefrom

Location: 3073-19 Nagasone-cho, Kita-ku, Sakai-shi, Osaka
Closed: Saturday/Sunday/Holidays (New Year holidays/summer holidays)
Email support time: Weekdays 9: 00-17: 00
The e -mail received within the corresponding time will be reply during the day.