"New Finishing" is a popular service that polishes your watch to remove small scratches and dullness and restore it to its original shine. Skilled craftsmen carefully finish the work, bringing back its beauty in every detail. This is a very popular service at our store.
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Q: How far can the scratches be removed?
A.Shallow scratches can be almost completely removed with a new finish, but deep scratches and dents may not be completely removed. If you consult with us, we will explain in detail how beautiful the finish can be.
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Q: Will it affect the internal machinery?
A. We take out the internal machinery and disassemble each part before starting work, so please rest assured that there will be no damage to the internal mechanism of the watch.
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Q: Can the windshield be polished?
A. Hard materials such as sapphire glass and mineral glass cannot be polished, but plastic windshields can be polished, so if the entire case is finished, we will polish it at no additional charge.
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When it comes to watches
Leave it to our store!
Nanapure Watches is a watch specialty store that has been in business for over 10 years. As a watch seller, we have been supported by many customers and have received numerous awards. We also have Watch Coordinator (CWC) qualifications from the Japan Watch Importers Association and first-class watch repair technicians, so we will use our experience and extensive knowledge as a specialty store to properly maintain your precious watches.
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This is possible because we are a watch specialty store.
We will propose a reasonable price
Reception for watch repairs will be handled by a qualified first-class watch repair technician. Don't worry, we will explain difficult-to-understand technical terms in an easy-to-understand manner. We also listen to customer requests and any concerns they may have while using our products, and respond accordingly. We will propose an appropriate price by determining the work that is really necessary, rather than a complete repair that is often seen by manufacturers.
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Q: What is the payment method?
Please select ``Credit Card'' or ``Cash on Delivery'' as the payment method. If you select a payment method other than the above, we will contact you to change your payment method. Thank you for your understanding. If you would like a new finish, please select from the options.
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Q: What is the price?
It depends on the brand and specs of your watch. If you would like a rough estimate in advance, please contact our store in advance. After receiving your watch, we will provide you with an accurate estimate based on the condition of your watch.
*There may be slight differences from the previous estimate.
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Q: What is the delivery time?
We will respond approximately 4-5 weeks after receiving your watch.
*Approximately 7-10 days for estimate, then approximately 4 weeks for repair.
*It may vary slightly depending on the condition of the watch.
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Q: What is the process of request?
After confirming your order, we will mail the "packing kit" to your address. Please drop off your watch here and return it to our store.
*We will bear the round-trip shipping charges.
After arriving at our store, we will contact you with an accurate estimate within 7-10 days (excluding Saturdays, Sundays, and holidays), and after your approval, we will proceed with the repair. Once the repair is complete, we will send the watch back to you.
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Are you worried about your precious watch being scratched? With our new refinishing service, our skilled craftsmen will carefully polish your watch to make it shine like new again. Luxury brands are also available. Craftsmen with specialized knowledge use the best method to suit each brand. We have a track record of satisfying many customers. We also introduce many before and after photos. Consultations and estimates are free, so please feel free to contact us. We will do our best to support you so that you can use your precious watch in the best possible condition.
