There are various reasons why the clock stops.
There is a possibility of a problem, such as "low battery", "settings", "charging", etc.
No need for repairs! You can solve it yourselfThere are many cases!
■Check the power “drive system” of the watch!
The cause of the stoppage varies depending on the drive method of the watch, such as quartz watches, solar watches, and mechanical watches.
[Let's check the dial and back cover!】
◆quartz clock(General battery-operated type. May be marked as Quartz or may not be marked.)
◆solar clock(Type that operates by replacing light with electricity. Descriptions such as Eco-Drive and SOLAR)
◆mechanical watch(Type that moves using the power of the mainspring to unravel. Descriptions such as automatic or AUTO)
The feature is that the needle moves smoothly. Some models have a skeleton part of the dial and back cover, allowing you to see the inside of the machine!
【You can also check from our product page！】
customer's"Purchase history"You can check the product page of the watch you purchased from .
-By shopping site-
Click here for "Purchase History"♪
・rakuten market
・paypay mall/Yahoo shopping
・au pay market
・Amazon
・d shopping
■Let's try this!
・quartz clock
First possible cause:Dead battery
What to do:battery replacement
Try replacing the battery at your local watch store and see if it works.
The cost varies depending on the store, but I think you can get it done for around 1,000 to 2,000 yen.
This service is also available at watch stores located in Aeon Mall.
*If it has stopped for a certain period of time, you may need to take action such as removing and inserting the crown.
*For watches from the Swatch Group listed below, future warranties may no longer apply if the battery is replaced at another watch shop or watch repair shop. If this is the case, please contact our store first.
・solar clock
First possible cause:Low charge remaining
What to do:Sufficient charging by exposing it to sunlight (about 2 to 3 days)
As a sign that it will stop working, the second hand will move as if it were skipping every two seconds. If you see this movement, first charge it!
If it stops working,We recommend fully charging it under sunlight for about 2 days.I will.
Since fluorescent light does not charge the battery very well, it is most efficient to use sunlight to charge the battery!
*If it has stopped for a certain period of time, you may need to take action such as removing and inserting the crown.
・mechanical watch
First possible cause:Insufficient winding
What to do:Manual winding
Mechanical watches use a mainspring as their driving force, and use the power of the mainspring to unwind.
Of courseIf the mainspring is untied or unwound, it will not move!
For hand-wound type
Wind it using the crown.
There are different ways to wind the watch depending on the watch, but it is OK if you wind it clockwise and you can feel it click.
Wrap it approximately 40 to 50 times to reach maximum winding.
*There is an end to the winding, so it will become heavy while winding, and eventually you will not be able to wind it.
*Depending on the mechanism (movement), there are some watches that are not heavy. Wind up slowly to avoid cutting the mainspring, and be careful not to wind it too much.
For automatic winding (no manual winding)
It is OK if you can check the movement of the needle by shaking it slightly from side to side.
However, it is necessary to shake it nearly 500 times before winding it up to the maximum.
I think it would be difficult, so if you spend a day wearing it on your wrist, it will be wound up to almost the maximum.
■Finally
I'm sorry to hear that your clock has suddenly stopped.
Also, different watches have different functions, which may be confusing.
However, if you understand it properly, you can use it with more peace of mind!
I would be happy if you could take a look at this and help me.
If you have any questions or concerns, or if you are unable to resolve your issue even after following this guidance, please feel free to contact our store.