As a general rule, we cannot accept returns for reasons other than initial defects.
However, we understand your circumstances, so if you wish to return the item for unavoidable reasons, please contact us.Within 7 days from the date of product arrivalPlease contact us at
Our companyOnly items determined to be unused and unopened, we will accept it.
However, please note that some products cannot be returned.
Items that cannot be returned
・Products that have some signs of use
・Products whose size has been adjusted
・Breakdowns or malfunctions due to customer negligence
・Accessories such as boxes, manuals, product tags (including stickers), warranty cards, etc. are damaged, soiled, or missing.
・Products other than watches
The following costs will be borne by the customer.
・Shipping fee for returning to our store
・Cancellation fee 1500 yen
・Cancellation fee 1500 yen + cash on delivery fee 330 yen (only for those paying cash on delivery)
・Cancellation fee 1,500 yen + deferred payment fee 440 yen (only for those who paid via convenience store payment)
After understanding the above, we will accept returns.