■OnePoint advice!
It stopped working shortly after it arrived! It's been less than a year and it has stopped!
We often receive inquiries like this.
You may be worried, but in most casesThis is not a defective product.。
Please don't worry (^^)
■Why does it stop?
The battery that is built in at the time of purchase ismonitor batterycalled,Built-in battery to check operation during watch manufacturingIt is.
Because items inevitably wear out before they arrive at our store or while they are kept in stock,Less than the specified number of yearsIt may stop at .
*The initially installed battery (monitor battery) is not included in the product price. Please think of it as an extra battery.
■What if the battery runs out quickly?
Within 2 weeks after purchaseIf the battery dies and it stops working,Round-trip shipping and battery replacement fees are also free.We will respond as soon as possible!
In that case, we apologize for the inconvenience, but please contact our store first (^^)
■What will happen after 2 weeks?
If 2 weeks have passed since your purchase, we will replace the battery for a fee.
*Batteries are not covered by the warranty, so you will be charged a fee even within the warranty period.
・Less than 1 year from purchase
550 yen or 1,100 yen + additional round-trip shipping fee
*As a guide, watches with a purchase price of approximately 50,000 yen or more will cost 1,100 yen.
・More than 1 year from purchase
1,100 yen or 2,200 yen + additional round-trip shipping fee
*As a guide, watches with a purchase price of approximately 50,000 yen or more will cost 2,200 yen.
・Watches with high waterproof performance (water resistant to 20 ATM or higher)
If you wish, we can also replace the battery and include a waterproof test.
Cost: 3,500 yen (excluding tax) + additional round-trip shipping fee
■Is it okay to exchange it at a nearby watch store?
Even if you ask your local watch storeNo problem！
In that case, the work requires technical skills, soWe recommend shops with technicians who are certified as watch repair technicians.It is!
However, for some brands, future repair warranties may not apply if you replace the battery at another store.
If your watch stops moving, please contact our store for advice.
If you have any problems, such as there is no watch store nearby, please contact us.Available at our storeIt is!
Our store has technicians who are qualified as ``Watch Repair Technicians'', so please feel free to contact us in that case (^^)
※Our storePhysical store in Sakai City, OsakaWe also have it!
→For detailshere